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FAQ

Questions, answered.

About the product

What is Kittydoctor Health Monitor Litter?

It's a silica crystal cat litter infused with pH-sensitive indicators that change colour in response to your cat's urine — giving you a daily early warning system for UTIs, kidney issues, diabetes and blood.

Is it safe for cats and kittens?

Yes. The crystals are non-toxic and the indicators are completely inert. Safe for cats of all ages.

Is it eco-friendly?

Our crystals are recyclable as general waste in the UK and our packaging is 100% recyclable kraft paper.

How does the colour change actually work?

Tiny pH-sensitive compounds inside each crystal react to specific chemical markers in urine. We've calibrated four colour ranges to map onto common health indicators.

Using Kittydoctor

How much should I pour in?

Fill your tray to a depth of 3-4cm — about a third of a 3.5kg bag for a standard tray.

How often should I check the colour?

Once daily, ideally in good light.

What if I have multiple cats?

It still works, but you'll need to monitor more closely. We recommend separating trays where possible for clearer readings.

Can I mix it with my normal litter?

Yes — a small amount of clumping litter is fine and won't disrupt the indicators.

Subscriptions

How does the subscription work?

We send you a fresh 3.5kg bag every month for £27.99 (20% off). Skip, pause or cancel anytime from your account.

Can I change my delivery frequency?

Yes — choose between every 4, 6 or 8 weeks at checkout.

How do I cancel?

One click from your account dashboard. No emails, no questions.

Shipping & Delivery

Do you deliver across the UK?

Yes — to all UK mainland addresses. Northern Ireland and Highlands may take 1-2 extra days.

How fast is shipping?

Dispatched within 2 working days. Most orders arrive within 2-3 working days.

Is delivery free?

Free on orders over £30, and always free on subscriptions.

Do you ship internationally?

Not yet — we're UK-only for now.

Returns & Refunds

What's your returns policy?

Unopened bags can be returned within 30 days for a full refund. Free UK returns.

What if my bag arrives damaged?

Email hello@sablepaw.co.uk with a photo and we'll send a replacement immediately.

Can I get a refund if my cat doesn't take to it?

Yes — we offer a 30-day satisfaction guarantee on first orders, even if opened.

Ready when you are

Questions answered. Cat still unprotected.

A 3.5kg bag lasts ~60 days, ships free across the UK, and could save you a £1,500 emergency vet bill.

Shop Kittydoctor — £34.99