Questions, answered.
About the product
What is Kittydoctor Health Monitor Litter?
It's a silica crystal cat litter infused with pH-sensitive indicators that change colour in response to your cat's urine — giving you a daily early warning system for UTIs, kidney issues, diabetes and blood.
Is it safe for cats and kittens?
Yes. The crystals are non-toxic and the indicators are completely inert. Safe for cats of all ages.
Is it eco-friendly?
Our crystals are recyclable as general waste in the UK and our packaging is 100% recyclable kraft paper.
How does the colour change actually work?
Tiny pH-sensitive compounds inside each crystal react to specific chemical markers in urine. We've calibrated four colour ranges to map onto common health indicators.
Using Kittydoctor
How much should I pour in?
Fill your tray to a depth of 3-4cm — about a third of a 3.5kg bag for a standard tray.
How often should I check the colour?
Once daily, ideally in good light.
What if I have multiple cats?
It still works, but you'll need to monitor more closely. We recommend separating trays where possible for clearer readings.
Can I mix it with my normal litter?
Yes — a small amount of clumping litter is fine and won't disrupt the indicators.
Subscriptions
How does the subscription work?
We send you a fresh 3.5kg bag every month for £27.99 (20% off). Skip, pause or cancel anytime from your account.
Can I change my delivery frequency?
Yes — choose between every 4, 6 or 8 weeks at checkout.
How do I cancel?
One click from your account dashboard. No emails, no questions.
Shipping & Delivery
Do you deliver across the UK?
Yes — to all UK mainland addresses. Northern Ireland and Highlands may take 1-2 extra days.
How fast is shipping?
Dispatched within 2 working days. Most orders arrive within 2-3 working days.
Is delivery free?
Free on orders over £30, and always free on subscriptions.
Do you ship internationally?
Not yet — we're UK-only for now.
Returns & Refunds
What's your returns policy?
Unopened bags can be returned within 30 days for a full refund. Free UK returns.
What if my bag arrives damaged?
Email hello@sablepaw.co.uk with a photo and we'll send a replacement immediately.
Can I get a refund if my cat doesn't take to it?
Yes — we offer a 30-day satisfaction guarantee on first orders, even if opened.
Questions answered. Cat still unprotected.
A 3.5kg bag lasts ~60 days, ships free across the UK, and could save you a £1,500 emergency vet bill.
